System Upgrade FAQs

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Important Dates

  • Dime
    Week Of

    April 5th

    Your new Dime Debit Mastercard® will be mailed directly to you. This card will be available for use on Monday, April 19th. For security purposes, please activate your card upon receipt. Your current Dime VISA® card will work through Sunday, April 18th.

  • All
    Customers

    Friday

    April 16th

    Dime Branches will close at 3 PM on Friday, April 16th to allow for the system integration.

    Online, Mobile and Telephone banking will be unavailable from 5pm, Friday, April 16 through Sunday, April 18th.

    ATMs will be available with limited service.

  • All
    Customers

    Saturday & Sunday

    April 17th & 18th

    Dime Branches will be closed to allow for the system integration.

    Online, Mobile, and Telephone banking will be unavailable.

    ATMs will be available with limited service.

  • All
    Customers

    Monday

    April 19th

    System integration will be completed.

    Branches will reopen.

    Online, Mobile and Telephone banking will be available to all customers.

  • Dime
    Monday

    April 19th

    Your new Dime Debit Mastercard® will be ready for use. Your Dime VISA® card will no longer work.

Features and Benefits

Features & Benefits

  • A New, Contactless Dime Debit Mastercard®
  • Access to 64 full service branches and ATM Network
  • Streamlined Product Offerings
  • Same Superior Support within our Branches and Call Center

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View the New Product Booklet here.

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